FAQS
1. What products do we have？
We design and manufacture various types of locks and their related hardware products, including door locks, hinges, door handles, lock bodies, and door tops, etc.
2. How to place an order？
If you need household/small quantities, you can place an order directly on the website. If you need commercial/large quantities of door lock products, you can contact us through the chat box and email on the website, and we can provide a quotation based on your quantity and requirements.
3. What size lock is suitable for installing on my door?
The main dimensions of our product are door thickness and backrest length. You need to know these two data for your door. If you are unsure, please contact us and we can provide assistance.
5. How to install a door lock?
Our products usually come with corresponding installation manuals, and the installation process is not difficult. Following the instructions in the manual can easily install them.
6.What are the payment methods available?
We support multiple payment methods, including credit card, PayPal, and bank transfer. You can choose the most convenient payment method on the checkout page.
7.Can I return or exchange the item?
If the product you receive has quality issues or does not match the description, you can apply for a return or exchange. Please contact our customer service team within 7 days of receiving the product and provide relevant proof materials. We will guide you through the return and exchange process.
For more questions, please click on the following link to learn more.